One of our professional photographers will come over to your home and take high resolution photos. Good quality photos really are a must.
Guests are statistically proven to choose the host who responds most quickly. But we know you’re busy so we take care of that. We can be sole point of contact with potential guests all the way from inquiry stage to arranging arrival and departure.
Guests also tend to ask about the local area and, as we are focusing on London Zones 1 and 2 only, we have the expertise to help them.
We know your home is well looked after but in the event that there are any issues, such as water leaks or burst pipes, we help take care of those.
We ask that you use our email address for notifications on Airbnb. That way you can maintain sole control over your Airbnb account but we can see when you get enquiries and can respond immediately.
You wouldn’t let any stranger into your home and neither would we. We agree with you during our initial consultation, the minimum criteria a potential guest must have, such as having verified their offline ID and/or have reviews from other Airbnb users.
Sometimes the least expensive things are the most precious.
During our initial consultation, we agree what you are happy for guests to use and what you are not. Before any guest moves into your home, we make sure these precious items are stored away suitably and the guest knows what they are allowed to use.
Short lets are all about the personal touch so we only offer in-person check-ins.
The safety of your home is paramount so we provide insurance as a free client benefit. Click here for more details.
We call on reputable local cleaning companies and let them in and out of your home. If you have your own cleaner we are more than happy to use them!
A comfortable night's sleep is essential for any guest. We provide hotel-quality linens (including towels) as standard.
Security is paramount and you should feel your home is in good hands when you leave.
Guest screening should go a long way to giving you peace of mind.
For longer lets, we can arrange regular cleaning visits to the property so that the host can have peace of mind that their home is being kept in good condition.
Airbnb also has a USD 1M insurance policy and you should read this to understand when it applies.
We want to make sure you come back to the home that you love exactly the way you like it.
If you have any special requests, such as milk in the fridge or switching the heating on, we will make sure these happen!